Enghouse Cloud Contact Center offers users rich omnichannel features with an intuitive agent interface. Enjoy instant scalability, combined with total flexibility and reliability to serve mission-critical needs.
A new era of ‘empowered’ and ‘ultra-connected’ customers want a rich and consistent experience irrespective of the communication channel. Enghouse Cloud Contact Center suits businesses of every size and industry and offers distinct advantages in the market today.
- Comprehensive outbound suite
- Social messaging and AI
- Powerful self-service and analytics
How AI is Transforming Customer Care
Jump the language barrier, detect and resolve issues, boost agent efficiency and create smart solutions.
Transform the delivery of customer care providing automated and intelligently assisted agent responses, which improve productivity and performance.
Painless Cloud Migration
Organizations need secure and flexible deployment options. Enghouse Cloud Contact Center enables you to move confidently to the cloud, without compromise on functionality.
- Ensures business continuity
- Integrates with current technology
- Delivers robust functionality
- Provides higher service availability
- Handles customer interaction ‘spikes’
- Supports evolution of business requirements